15 minutes

15 minutes

That’s the time your company or organisation has to respond to an emerging crisis before you start to lose control of the message. If your voice is not heard in that time, it’s harder to get on top of the story. 15 minutes? The facts aren’t even...
Bad news

Bad news

There are times when bad news must be shared, whether it be a financial loss, accident or other incident that affects your stakeholders or the public. It could even be responding to criticism in the media or on social media. While it is never nice to share bad news,...
Leadership eyes

Leadership eyes

Business leaders grasp the big picture, create a vision and inspire those around them. The most successful leaders also understand their limitations, acknowledge they can’t be an expert in everything and ensure they have others with specialist skills to advise...